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Wednesday, November 09, 2005

Cingular's Mission Statement

Cingular, a subsidiary of SBC uses a vision and values statement.

Vision

To be the most highly regarded wireless company in the world, with a driving focus around best-in-class sales and service.


Values

Customers: We value our customers and treat them with respect, providing friendly, courteous, knowledgeable and prompt service at all touch points. We seek and are driven by our customers' feedback.

Integrity: We operate with unyielding integrity, obeying all laws and adhering to a stringent code of business conduct. We will not tolerate unethical business conduct by our team members.
Performance: We continually raise our performance to exceed customer and shareholder expectations. We strive to be the best wireless company in the world.

Teamwork: We partner with one another—respecting new viewpoints, building trust, enhancing communications, and sharing best practices to deliver world-class products and services.

People: We value our team members and treat them with respect, providing an environment where diverse individuals can develop and are expected to perform to their full potential.

Source: Cingular.com

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